Introduction
Termite Pros Louisiana ("we," "us," or "our"), operating the website termiteproslouisiana.com, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website or interact with our services. Please read this policy carefully. If you disagree with its terms, please discontinue use of the site.
We reserve the right to make changes to this Privacy Policy at any time. We will indicate the date of the most recent revision at the top of this page. Your continued use of the site after such changes constitutes your acceptance of the updated policy.
Information We Collect
We may collect information about you in several ways:
- Automatically collected data: When you visit our website, we may automatically collect certain information about your device and browsing activity, including your IP address, browser type, operating system, referring URLs, and pages viewed. This information does not directly identify you as an individual.
- Phone calls: If you call us at (833) 838-1832, we may collect the phone number you call from, call duration, and information you choose to share with our representatives during the call, including your name, address, and the nature of your pest control inquiry.
- Cookies and tracking technologies: We use cookies, web beacons, and similar tracking technologies to improve your browsing experience and analyze site traffic. See the Cookies section below for more detail.
We do not operate online forms, email submission forms, or any input fields on this website for collecting personal information beyond the phone call described above.
Cookies and Analytics
We use cookies — small text files stored on your device — to help us understand how visitors use our site and to improve our content. Cookies we use include strictly necessary cookies (required for basic site function) and analytics cookies.
We use Google Analytics to understand how visitors interact with our site. Google Analytics collects data such as which pages you visit, how long you stay, what device and browser you use, and your approximate geographic region. This information is aggregated and anonymized. Google Analytics is governed by Google's Privacy Policy. You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.
Most browsers allow you to refuse cookies or alert you when cookies are being sent. Disabling cookies may affect your ability to use certain features of the site, though the core content will remain accessible.
How We Use Your Information
We use the information we collect for the following purposes:
- To connect you with licensed, insured termite treatment specialists in your area of Louisiana.
- To respond to your inquiries and provide customer support.
- To understand how visitors use our site and improve our content and user experience.
- To comply with applicable legal obligations.
- To monitor and analyze usage patterns and site performance.
We do not sell your personal information to third parties for their own marketing purposes.
Sharing Your Information with Third Parties
We may share your information in the following limited circumstances:
- Specialist referrals: The core function of Termite Pros Louisiana is connecting homeowners with independent, licensed pest control contractors. When you call us seeking a specialist, we will share the information necessary to facilitate that connection with the relevant contractor in our network. These contractors are independent businesses; you should review their own privacy policies regarding how they handle your data.
- Service providers: We may share information with third-party service providers who assist us in operating our website and conducting our business, such as web hosting providers and analytics services. These providers are contractually required to use your information only as directed by us and in accordance with this policy.
- Legal requirements: We may disclose information when required by law, regulation, legal process, or governmental request, or to protect the rights, property, or safety of Termite Pros Louisiana, our users, or the public.
- Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your personal information.
Data Retention
We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law. Analytics data collected through Google Analytics is subject to Google's data retention settings and policies.
Security
We implement reasonable technical and organizational measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security. We encourage you to take precautions when sharing information over the telephone or internet.
Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information, including:
- The right to request access to personal information we hold about you.
- The right to request correction of inaccurate personal information.
- The right to request deletion of your personal information, subject to certain exceptions.
- The right to opt out of certain data uses, such as analytics tracking (see Cookies section above).
To exercise any of these rights, please contact us using the information in the Contact Us section below.
Children's Privacy
Our website is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected information from a child under 13, please contact us immediately so we can take appropriate steps to delete it.
Third-Party Links
Our website may contain links to third-party websites, including government resources, industry organizations, and our blog sources. We are not responsible for the privacy practices of those sites. We encourage you to review the privacy policies of any third-party site you visit through links on our website.
Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. We will update the "Last updated" date at the top of this page when we do so. We encourage you to review this page periodically for the latest information on our privacy practices.
Contact Us for Privacy Inquiries
If you have questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us:
Termite Pros Louisiana
Phone: (833) 838-1832 (available 24/7)
Website: termiteproslouisiana.com/contact/